SHIPPING & DELIVERY

DELIVERY INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Please allow between 2-5 business days for your order to arrive. If more than 5 business days have passed please email us at hello@clevercanine.in to review the status of your order.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Frozen products and Barkery items are shipped within Bangalore only.All other products we only ship within India, we do not ship internationally.

No COD available for our online store.

COVID UPDATE

There may be some delays in shipping timelines due to the COVID outbreak. We are doing our best and working with multiple carriers to provide the best and fast service.Please bear with us during this time, in case of any questions with regards to shipping timelines please email us at hello@clevercanine.in.

SHIPPING CHARGES

The following charges apply for pan-India shipping for online orders only

In Bangalore : ₹49

For frozen treats in Bangalore : ₹99

Outside Bangalore : ₹99

Minimal order amount for free shipping ₹1500

On-demand delivery charges for all orders including Barkery orders within Bangalore City are charged as per the actual rates of delivery carriers such as Dunzo, Swiggy, etc

REFUNDS

Refunds will be processed via NEFT / Google Pay when necessary and will be processed within 7 business days.

To complete a refund, we require a receipt or proof of purchase.Depending on the situation, online store credit may be issued in the form of a discount/coupon code.

Meet Our Team

Wade Warren

Marketing

Floyd Miles

Developer

Brooklyn Simmons

Customer

Ralph Edwards

Marketing

Leslie Alexander

Advertising

Wade Warren

Design