Cancellation Policy

At Clever Canine, we strive to ensure a smooth and satisfying shopping experience for all our customers. If you need to cancel your order, please review the following policy:

Order Cancellations

You may request to cancel your order within 1 hour of placing it, provided it has not yet been processed or shipped.

To cancel an order, please contact us immediately at +91 9113583474 or email us at hello@clevercanine.in with your order number and reason for cancellation.

After Shipment

Once an order has been processed or shipped, it cannot be cancelled.

In such cases, please refer to our Return & Refund Policy for further options.

Custom or Perishable Items

Orders containing frozen, perishable, or custom-made products (like personalized items or made-to-order food/cakes/treats) cannot be cancelled once placed, due to the nature of the products.

We appreciate your understanding and support. If you have any questions or concerns, feel free to reach out—we’re here to help!