Cancellation Policy

At Clever Canine, we strive to ensure a smooth and satisfying shopping experience for all our customers. If you need to cancel your order, please review the following policy:

Order Cancellations

You may request to cancel your order within 1 hour of placing it, provided it has not yet been processed or shipped.

To cancel an order, please contact us immediately at +91 9113583474 or email us at hello@clevercanine.in with your order number and reason for cancellation.

After Shipment

Once an order has been processed or shipped, it cannot be cancelled.

In such cases, please refer to our Return & Refund Policy for further options.

Custom or Perishable Items

Orders containing frozen, perishable, or custom-made products (like personalized items or made-to-order food/cakes/treats) cannot be cancelled once placed, due to the nature of the products.

We appreciate your understanding and support. If you have any questions or concerns, feel free to reach outβ€”we’re here to help!

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