FAQs
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CAN I EXCHANGE/RETURN MY ORDER? |
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We do not accept returns or exchanges - but, we always want to ensure your pup's tail is wagging in joy. Please reach out to us at info.clevercanine@gmail.com with any queries or complaints. |
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CAN MY PUPPY / KITTEN HAVE CLEVER CANINE TREATS? |
| Our products are safe for consumption by pet dogs and cats of all life stages and breeds. Whenever you introduce any new foods to your dog or cat, we always suggest you feed small quantities first. You can then slowly work your way up to the suggested serving on the packaging. Happy eating! |
| ARE CLEVER CANINE TREATS AVAILABLE INTERNATIONALLY? |
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At this time, our products are only available in India. We hope to be able to treat your pup in the near future! |
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MY DOG HAS FOOD INTOLERANCES/ALLERGIES, ARE CLEVER CANINE PRODUCTS SAFE FOR MY DOG? |
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Our products are very simple and consist of not more than a handful of ingredients. We do not use any refined flour/maida, sugar or artificial colors and flavours in any of our products. This makes our products highly palatable and also very very safe for dogs to consume. Do check the ingredient list before placing your order. Still not sure what to order for your furbaby? Please feel free to contact our founder, Yamika at hello@clevercanine.In to discuss your options! |
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DO YOU DELIVER DOG CAKES TO MY CITY? |
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At this time customized cakes are only available within Bangalore city - please drop us a WhatsApp message with your complete address to know more about the delivery options & charges. Our latest and most convenient new product category "Cakes2Go" is now available outside Bangalore city - drop us a message to check for Cakes2Go in your city. |
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CAN I GET THE CAKE / POPSICLE ON THE SAME DAY? |
| Yes, you can if you place the order before 2pm. |
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HOW DO YOU SHIP THE POPSICLES AND WILL IT MELT ON THE WAY? |
| We pack your order with a gel/cool pack which will ensure that your popsicles don’t melt on the way, we use hyper local delivery partners who pick up your order and deliver it to you straight way. |
| CAN MY DOG EAT THE WHOLE CAKE AT ONE GO? |
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The ingredients may be new and exciting for the dog and he/she may try to gobble the whole cake at one go, and why not! But we would recommend that your dog eats the cake in portions. You can follow this guide for cake portioning: Small breed dog - consume up to 50-100 grams at a go Medium breed dog - consume 100-150 grams at a go Large breed dog - consume 150-250 grams at a go. We have a few products available for both dogs and cats. Please browse through our website to find the right fit for your pet. |
| CAN MY CAT CONSUME YOUR PRODUCTS? |
| We have a few products available for both dogs and cats. Please browse through our website to find the right fit for your pet. |
| HAVE ANY OTHER QUESTIONS FOR US? |
| We are always happy to answer your questions: write to us info.clevercanine@gmail.com |